Once the first version of your application goes live that’s when the need to operate it begins. Service management is an entirely different area in the software development lifecycle. It requires different sets of processes, tools and different sets of skills. In this post we’re going to discuss the processes under service operations of ITIL v4 Service Management and explain how tools like
https://docs.stackify.com/service-operation-processes
ituations. Open a .log or .trace file and the Prefix Drop Folder is now a Premium feature. Customizable timing thresholds Default thresholds available on the Preferences/Settings tab App Specific thresholds available on App Preferences screen Standard Updates View and search errors on the Errors Tab. View and search sql queries on the Database Tab. Summary Tab wi
https://docs.stackify.com/prefix-release-notes-2021
It can be a challenge locating a specific log message when Errors and Logs from different servers, apps, and environments are are constantly being captured by the Errors and Logs Dashboards. With the improved Filters and Fields solution, you can easily zero in on a certain error or log message by simply applying the right fields and filters to your search. Below will give you an in depth look
https://docs.stackify.com/logs-filters-and-fields
achine. Otherwise, it will default to only trying to profile IIS applications. It is possible to set the environment variables on specific user accounts to control what applications the .NET CLR profiler attempts to profile. IIS "Classic" Application Pools If you are running IIS with an application pool set to classic mode, please review this document: Install Stackify Module F
https://docs.stackify.com/net-agent-installation-advanced-topics
Retrace makes it easy to track and monitor any number of custom metrics, business Key Performance Indicators (KPIs), and other important application events. It can monitor, trend, and set up alerts as it provides insights into the application or its users' behavior. Why Custom Metrics with Retrace? There are many ways to track application metrics. Some include Windows Performance Counters, JM
https://docs.stackify.com/custom-metrics-overview
On December 9th, 2021 it was announced that Apache Log4j library version 2.x for Java was vulnerable to remote code execution (RCE) exploit CVE-2021-44228 allowing access to servers using it. Netreo engineering and security teams have confirmed that the Retrace product does use Java, however it uses an older version of the Log4j library that is not vulnerable to this exploit. If you have ma
https://docs.stackify.com/is-retrace-vulnerable-to-the-log4j-remote-code-execution-exploit
Retrace Rate Limiting Management It is Netreo's goal to provide reliable and stable service to all of our customers. We achieve this by ensuring that our internal infrastructure and services run efficiently for all Retrace users. In order to maintain this goal, key rate limits have been put in place. Under the Host Hour metered billing strategy, there are no monthly data caps enforced for tra
https://docs.stackify.com/how-are-my-traces-and-logs-throttled
Retrace provides optimal performance information as it presents the impact made by its application’s users. Each widget provides information on how an application is used and how its design caters to a huge traffic volume. Slow Pages Monitor factors that affect page load time. This report displays the top five actions with slow loading times. Get quick insights into the slow pages including
https://docs.stackify.com/application-performance-widgets
Prefix is a native profiling application. It takes the same powerful but lightweight profiling that we offer on your production servers with Retrace and makes it available while you are writing and testing your code on your development workstation. What can I do with Prefix? Prefix runs in the background and listens for requests while you are running your applications. It captures all of the
https://docs.stackify.com/prefix
In Retrace's Errors Dashboard you can mark errors as "Ignored" so that it will not be tracked as an error or show up in the default view of the Errors Dashboard. This is ideal for eliminating unwanted noise from errors you really don't care about. A good example of this could be known issues you can't fix, intermittent issues, etc. Here are the following steps to take to mark an err
https://docs.stackify.com/errors-ignore-exceptions
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